Need answers? Search our support section!

Our knowledge base covers the most common questions. Enter your query below.

Some answers to common questions

What is Qwaya?

Qwaya is a powerful self-service tool for any business who seeks to save time and increase performance when working with Facebook ad campaigns.

With Qwaya you can create, publish, track, optimize and organize any Facebook ad types with more sophistication and usability than the tools provided by Facebook. Learn more in our Tour.

Choose between single user plans for small businesses or multi user plans for teams and agencies. See more on our pricing page.

What do I need to be able to use Qwaya?

In order to use Qwaya you need a Facebook account and a Facebook ad account.

Since you will pay Facebook for clicks or impressions, you will also need funding in your Facebook ad account. Read more about Facebook and billing.

How do I sign up for Qwaya?

To sign up for Qwaya, please visit our pricing page and choose your preferred package.

You will be asked to enter your billing information. This is so we can bill you once you have completed the trial. If you unsubscribe before the end of the trial we will not bill your account and you can cancel your trial at anytime.

After you have set up the billing agreement you will be redirected to Qwaya and your dashboard. Now it’s time to connect your Facebook account.

You will be asked to give us permission to access your Facebook account. We need this since we are downloading data from and uploading data to Facebook when you create, publish and edit ads in Qwaya.

Can I schedule a training session?

We offer all our users a free training session webinar. This is a great way to learn more about how to create new campaigns and how to manage existing ones in Qwaya.

Read more and register here.

Need help getting started?

Didn't find what you were looking for?